Shipping Policy

You must be 21 years of age or older to purchase wine from this website.

Wines of any size may be purchased for in-store pickup. Only 750 ml. and 1.0 L. wines can be shipped.

FedEx handles all deliveries, and bottle insurance is included on all orders. To receive a shipping quote for your order, please click the button below (you must have items in your cart to receive your shipping quote):

General Policies

Items represented on this site constitute only an offer to sell. Even after you have placed an order online, the sale is not complete until an employee of Premium Wine & Spirits has accepted and processed the order.

All orders, including orders designated for in-store pickup, must be paid in advance. No order will be considered complete until payment has been submitted. We accept Visa, MasterCard, Discover and American Express. All credit card data is transmitted securely.

If, for any reason, you do not wish to place an order online, you may also order by phone or fax.

All items shown on this website are believed to be in stock; however, because real-time data is not available, it is possible that a given item may be sold in our store during the time between data updates. For items marked as "limited quantity," your order may be delayed while we double check our stock and, if necessary, check with our distributors to locate additional inventory. In instances of older vintages and other rare bottlings, we will do our best to fill your order but cannot be held responsible if an item is unobtainable at that time.

It takes approximately two to three business days to pull, assemble and process a typical order, including in-store pickups. If your order is time sensitive, please include a note in the comments field on the order confirmation page, or call us. All orders are confirmed by e-mail after they are submitted.

A restocking or cancellation fee of 10% will apply to any cancelled order that has been processed.

Return Policy

1. All returns must be accompanied by the original register sales receipt from Premium Wine and Spirits. No item will be accepted for return without receipt.
2. Returns of unopened product must be made within 24 hours* of purchase.
3. Returned unopened product must be in its original condition. Product submitted for return is subject to inspection by the staff. We cannot accept product that has been mishandled away from the store premises, or shows signs of being exposed to extremes of temperature (hot or cold), with damaged packaging, or with tampered closure.
4. Premium Wine and Spirits reserves the right to limit/deny returns.
5. Defective, corked or spoiled merchandise may be returned for refund or replacement within 6 months of purchase with 75% of original product remaining and original register receipt from Premium Wine and Spirits. Defective wine does not mean, “I don’t like it.”
6. RARE WINES/ OLD VINTAGES -- All rare wines sold at Premium Wine & Spirits have been acquired through licensed distributors or wholesalers at the time of initial release or by means of auction transfer from the inventory of another Premier Group member store. No wine sold by Premier Group member stores has been sourced through private collections or under any circumstances where we have not been the sole owner of the wine. Every bottle has been carefully inspected by our experts and is properly stored in our temperature and humidity-controlled reserve room and warehouse from the moment the wine is added to our retail inventory. However, buyers of older and more fragile wines must make proper allowances for natural variations of ullage and general condition. Wines less than 10 years of age can be assumed to be in generally excellent condition unless otherwise indicated. Furthermore, as is customary in the retail wine industry, any bottle in excess of 10 years old cannot be returned for any reason and the purchaser assumes all risk.
7. Premium Wine and Spirits is independently owned and operated. The Premier Group is not a chain and/or a cooperative buying group.

^* Why such a short window for returns? The products sold at Premium Wine and Spirits are perishable, and subject to damage from exposure to certain environmental conditions like high temperatures, freezing temperatures, sunlight, vibration, etc. In order to be confident that the product on our shelves is in the best possible condition, we limit returns to product that has been away from our shelves for 24 hours or less, a time period in which little damage is likely to occur.

Age verification

All customers are required to prove that they are at least 21 years old at the time they place their first order. Normally, this is done through an online verification service as part of the checkout procedure. In the event we are unable to verify your age (for example, if you have a Canadian or other non-US address), you may submit proof of age via e-mail or fax. Please call us for instructions on how to submit your proof.

All wines that are shipped on your behalf must be received and signed for by an adult of legal drinking age. We recommend you have your order shipped to your business address unless you are sure an adult of legal drinking age will be at your home to receive the shipment.

Security and privacy

Premium Wine & Spirits has the highest respect for our customers and is firmly committed to your privacy. We do not sell any of the information provided by you during registration to any other institutions.

By registering to purchase on this website, you are automatically added to our mailing list for both e-mails and catalogs. If you wish to opt-out of our e-mail list, you may use the unsubscribe link included in every e-mail. To opt-out of either electronic or postal mailings, please contact the store by phone, mail or e-mail.

All credit card information is sent to a secure server, using encrypted data that cannot be received or deciphered by other merchants. If you are not comfortable with releasing your credit card information via our website, you may place your order by phone or fax.

Shipping charges

All shipping costs are estimated. Actual costs will be confirmed with you when your order is placed. Shipping insurance is included in your price. If something is lost or broken, please inform us within two days and a call tag will be issued to pick up your original shipment at a chosen location; a new shipment will be sent once the merchandise has been returned.

Shipping Disclaimer

Many states restrict or prohibit the shipment of wine.  By arranging for transportation of the wine, we are providing a service to and acting on behalf of the purchaser. We make no representation to the legal rights of anyone to ship or import any wines into any state. By placing an order with Premium Wine & Spirits, the buyer acknowledges sole responsibility for the shipment of wine and other goods purchased and for determining the legality and the tax/duty consequences of having the wine shipped to him or her. We do apologize for the inconvenience if your state laws prevent us from servicing your area (see the list of states we cannot ship to below). If we are unable to arrange shipment to you, you might wish to provide us with an alternate shipping address in a nearby state to enable you to make an online purchase.

At this time, we are unable to ship to customers in these states: Alabama, Arkansas, Delaware, Georgia, Indiana, Kansas, Kentucky, Massachusetts, Maryland, Maine, Mississippi, Montana, New Hampshire, New Jersey, North Dakota, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, West Virginia.

We are also unable to ship to PO Boxes.

Weather-Related Shipping Advisory

Please be advised we do not ship if the temperature is 80 and above or 20 and below. Go to www.weather.com to determine if your area is safe to ship. Please advise us if you would like us to hold your shipment in our temperature controlled warehouse until it is safe to ship.

Weather Damage: All wines are stored in our climate-controlled warehouse, but once they leave our facility we can no longer protect them from weather-related damage. Premier Wines & Spirits is not responsible for any wines that are damaged by excessive heat or cold during the shipping process.

Local Pickup

There is no charge for local pickup at our store. Please allow 24 hours for us to prepare your order.